Nova Lagree LLC Terms of Service

Last Updated: June 2026

These Terms of Service govern access to and use of Nova Lagree services, website, memberships, classes, personal training services, recovery services, retail products, beverages, events, and related offerings.

Acceptance of Terms
By accessing our website, creating an account, booking services, purchasing products, or participating in services, you agree to these Terms.

Eligibility
Our online services are not intended for children under 13 years of age.

Accounts
Customers may be required to create accounts through Nova Lagree or third-party service providers including Mariana Tek. Users are responsible for maintaining account security and accuracy of information.

Memberships and Subscriptions
Nova Lagree may offer recurring memberships, subscriptions, presale memberships, founding memberships, class packages, introductory offers, and promotional programs. Memberships may be cancelled prior to the next billing cycle. Cancellation prevents future renewals and does not entitle the member to refunds of prior payments.

Payments and Purchases
All purchases are subject to applicable pricing and policies. Nova Lagree reserves the right to modify pricing, membership structures, service offerings, and promotional programs.

Refund Policy
Except where required by law or approved by management, all sales are final. Memberships, class packages, presale offers, services, personal training packages, recovery services, retail items, beverages, and gift cards are generally non-refundable.

Cancellation Policy
Classes, appointments, personal training sessions, and recovery appointments must be cancelled at least 12 hours prior to the scheduled start time.

Late Cancellation and No-Show Policy
Package holders may forfeit the applicable class or session credit for late cancellations or no-shows. Membership holders may be charged a late cancellation or no-show fee.

Studio Rules
Participants agree to follow all studio rules, policies, instructions, safety procedures, and staff guidance.

Health and Fitness Disclaimer
Participation in fitness, wellness, recovery, and training activities involves inherent risks. Participants are responsible for determining whether they are physically capable of participating. Additional waivers and assumption-of-risk agreements may be required.

Scheduling and Instructor Changes
Nova Lagree reserves the right to modify schedules, instructors, services, operating hours, equipment, programs, and class offerings without notice.

Intellectual Property
All website content, logos, branding, graphics, text, images, and materials are owned by Nova Lagree LLC or its licensors and may not be used without permission.

Limitation of Liability
To the fullest extent permitted by law, Nova Lagree LLC shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from use of the website, services, memberships, products, or participation in activities.

Termination
Nova Lagree reserves the right to suspend or terminate accounts, memberships, bookings, or access to services at its discretion.

Changes to Terms
Nova Lagree may revise these Terms at any time. Continued use of services constitutes acceptance of revised Terms.

SMS Terms & Conditions

Program Description

By opting in, you agree to receive recurring automated text messages from [BRAND NAME] ("we," "us," "our") at the mobile number you provided. Messages may include [appointment reminders, order updates, account alerts, promotional offers, customer support follow-ups, etc. — customize to your actual use case]. Consent to receive these messages is not a condition of any purchase.

Message Frequency

You may receive up to [X] messages per [week/month]. Message frequency may vary depending on your activity and interactions with us.

Message and Data Rates

Message and data rates may apply. Charges are billed by and payable to your mobile service provider. Please contact your wireless carrier for details about your messaging plan.

How to Opt Out and Get Help

You can unsubscribe the SMS service at any time by replying STOP to any message we send you. After you send STOP, you will receive a one-time confirmation message, and no further messages will be sent. If you want to rejoin, you can sign up again using the original opt-in method or reply START. For help or more information at any time, reply HELP to any of our messages. You can also contact our support team directly at [SUPPORT EMAIL] or [SUPPORT PHONE NUMBER].

Carrier Liability Disclaimer

Carriers are not liable for any delayed or undelivered messages.

Contact Information
Nova Lagree LLC
305 N Rosemead Blvd
Pasadena, CA 91107
info@novalagree.com
(626) 781-8898